About Us
The hassle of HR, the headache of legal issues, the hard work of recruiting the right people for the job. And a full-service solution that takes it all out of your hands. Verto HR was created to let property managers be property managers, without the distraction of HR, recruitment, or staffing issues, and all for one fixed annual charge.
Our team is made up of specialist HR experts, experienced residential recruiters, and a dedicated payroll and accounts department. A comprehensive team that are entirely focussed on providing property management solutions and removing any barriers that may stand in your way. Such as our HMRC-compliant, joint-employment offering, which allows you to make the most of a VAT exemption and save money by partnering with us to employ your site staff.
Find out how we could make a difference to the way you manage your property.
“When we onboarded a large scheme with 18 site staff, we were looking for a firm to carry out essential HR support for the client.
Director of Managing Agent (2023)
Verto HR’s offering to support site staff, resolve HR matters, process payroll, and recruit the best possible candidates into live vacancies has more that fulfilled what we were looking for. The addition of the Verto HR training academy demonstrates our commitment to invest back into the team and allow them to progress in their roles with the appropriate levels of support.
The collaboration between agent and service provider has been second to none and we would highly recommend your services to others looking for a seamless and professional approach to the management of their site staff.”
“We have worked with VERTO for over 2 years in managing all matters HR and payroll for our estate team. They have been professional, attentive, responsive and helpful on a variety of matters, including some outside of their normal remit. They are a very engaged team with an established and efficient service. They have a strong people-focus and are easy to do business with.”
Director of Board (2023)
“We have had a partnership with Verto HR for many years now, they deliver a first-class HR, staffing and training service across 9 sites, employing over 30 staff. We can see the cost savings that they generate for both us and our clients and just as importantly, we and our residents value the enhanced engagement and training our staff receive. They approach all situations with enthusiasm and determination, and I look forward to continuing our close working relationship in the future.”
Head of Property Management (2023)
“I am really enjoying my role on site; I've got to know and understand the site well and been able to build a great relationship with the Property Manager. I'm very happy with Verto HR and the support and check ins, everyone is very helpful.”
Night Concierge (2024)
The Verto Training Academy
To ensure our employees have the knowledge and skills to effectively service your property, we launched our own training that is accredited by TPI (ARMA) and CPD Certified Training Academy. We now offer a host of learning opportunities alongside an in-depth bespoke residential training courses which is the very first of its kind in our industry.
Meet the Team
When it comes to our team, you can expect sound advice, a warm and personable service, and the confidence that you’re in the safest possible hands.
Dominic Rossi
Managing Director
In 2013, after serving in the British Army and launching our sister company PMR, Dominic Rossi founded Verto HR to offer property teams a complete management solution. Verto HR has since grown into a leading residential management company and Dominic is now a Fellow of the Recruitment and Employment Confederation and a recent judge of the ACE property management awards.
“Our expertise in recruitment, HR, payroll and concierge management enables property managers to concentrate on what they do best - property management. We have experience delivering a first-class service at sites all over the UK and I am very passionate about the training and development of my highly talented Verto team, and our site based staff.”
Mark Allen
Operations Director
Mark began his career in 2010 with a role at our sister company, specialist property consultancy, PMR. Following years of dedication expanding our network and supporting our clients, Mark is now a highly experienced recruitment director, and vital to the success of the PMR and Verto HR group. Mark is proud founder of the PM50 Awards, an annual event created to recognise key people within the property management industry.
Frankie Earnshaw
Operations Manager
Frankie Earnshaw has years of hands-on HR experience and works closely with our clients to solve problems as and when they arise. She's responsible for the oversight of all operational matters, from managing recruitment to handling daily operations and overseeing employee relations. With a wealth of industry knowledge, Frankie is perfectly placed to advise on all HR matters including investigations, disciplinaries and performance management.
“The thing I love most about working in HR is that your day is never the same. From site visits to performance management, I enjoy the diversity of my role and helping staff to achieve their full potential.”
Charley Noakes
New Business & Partnership Manager (on Mat leave)
With an extensive background in property management recruitment, Charley began her Verto HR career as a Senior Client Account Manager offering one-to-one HR and recruitment support. Today, Charley is an integral part of our team, armed with the skills and experience to develop and build client relationships, oversee the onboarding of new developments, and explore fresh ways clients and staff can benefit from our partnering services.
“I love building relationships with new and existing Verto HR clients and staff. Verto’s product allows us to follow our site staff through the whole recruitment and onboarding process before becoming our employees, it’s really exciting to see our staff excel in their role. I feel passionate about our product and really enjoy being part of such a thriving industry.”
Claire Noon
Group HR Manager, Assoc CIPD
Claire Noon joined the Verto HR team with knowledge of large property developments and a passion for enhancing employer-employee engagement. Claire's extensive experience in employment law and expertise in this area, allows us to provide an even higher quality product, and an exceptional level of customer service to our valued clients and site staff teams.
“It’s great to be part of such a diverse, supportive, and hardworking team. From engaging with colleagues and clients to provide HR support and advice, to leading HR initiatives across the group, to coaching and developing the internal team throughout their studies, no two days are ever the same.”
Ellie Brown
Group HR Advisor
Whilst studying for her CIPD Level 5 – Associate Diploma in People Management, Ellie Brown assists the Verto HR team and our Group HR Manager as we deliver the best possible service to clients and site staff. Along with management of our Verto Training product, Ellie supports the oversight of TUPEs, the on-and-off-boarding of site staff, and the delivery of accurate HR advice at all times.
“What I most enjoy about my role is the vast range of HR sectors you can dive into; from employee welfare to effective training and improvement plans for staff. Coming into work to face such a variety of challenges excites me and makes my role so enjoyable. I know that I am helping our employees develop themselves both professionally and personally.”
Gavin Hards
Client Account Manager
Gavin Hards is adept at building strong and long-lasting relationships with all site staff and clients in his Verto HR portfolio. He has a keen interest in HR practices and a passion for employment law that drives him to grow his knowledge even further. Gavin is continuously seeking ways to develop his HR experience in order to ensure the support he delivers is second to none.
“The thing I love most about working in HR is that it gives you an opportunity to not only experience the same journey as the staff you employ and manage, but to also learn and grow yourself with the help and support of the team.”
Rachel Allen
Senior Client Account Manager
Rachel Allen came to Verto HR with experience of managing large teams of staff within the retail industry. A customer-service based background that has given Rachel a great understanding of how to keep teams engaged as they learn and develop. Rachel excels in building and maintaining client and staff relationships and dealing with HR cases professionally and effectively when they arise.
“What I most enjoy about working for Verto HR is that we work with such a diverse and hard-working group of people, not just within our initial team but across all of our sites. In our role, we use many different skills such as recruitment, coaching & development, networking, forecasting, welfare and HR management - meaning there really is never a dull day in the office.”
Matheus Mazzochi
Client Account Manager
After working as an Assistant Recruiter for almost two years in our sister company, PMR, I decided to work more closely with what has always inspired me... people. What I enjoy about working for Verto HR is being able to focus on my passion for creating thriving workplace cultures, supporting employee development and ensuring organisations have the talent they need to succeed.
Vivian Lawal
Accounts Supervisor
Vivian is our Accounts Supervisor and joined the Verto HR team in October 2023, having previously worked as an Accountant within the property sector. With over 14 years accounting experience, Vivian is a fundamental part of the business and has a great understanding of the importance of accuracy and precision when communicating with our clients.
Pippa Leete
Client Account Manager.
Pippa spent five successful years at PMR as a Recruitment Consultant, where she discovered her passion for supporting clients and helping people take the next step in their careers. Eager to be even closer to the heart of people development, she moved to Verto HR, where she continues to develop her management skills and deepen her HR knowledge. Pippa thrives on building strong relationships and delivering exceptional service to both clients and employees.